Terms & Conditions
Last Updated: September 2026
Welcome to Alpha Home Mechanic. By using our website or booking our services, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Our Services
Alpha Home Mechanic provides home appliance repair and servicing solutions, including AC, refrigerator, washing machine and microwave repair services. Services are provided based on the condition and requirements of the appliance.
2. Service Booking
Customers are required to provide accurate contact details and correct information about the appliance and service required. A booking request does not always guarantee immediate service availability.
3. Inspection & Diagnosis
Our technician may inspect the appliance before carrying out any repair. The required repair, parts and applicable service charges may depend on the actual problem identified during inspection.
4. Service Charges
Service charges may vary depending on the appliance, type of problem, required repair and replacement parts. Any applicable additional charges will be communicated before proceeding with the repair.
5. Spare Parts
If replacement parts are required, the availability, cost and replacement time may vary depending on the appliance model and part required.
6. Customer Responsibilities
- Provide accurate booking and contact information.
- Provide reasonable access to the appliance for inspection and repair.
- Inform the technician about any known appliance issues.
- Approve applicable repair or replacement charges before the work begins.
7. Cancellation & Rescheduling
Customers may contact us to cancel or reschedule a service request. Cancellation or rescheduling may be subject to technician availability and the stage of the service.
8. Service Warranty
Any warranty on repair work or replacement parts, where applicable, will depend on the specific service or part provided. Warranty conditions will be communicated at the time of service.
9. Limitation of Liability
Alpha Home Mechanic will make reasonable efforts to provide quality repair services. However, we are not responsible for issues caused by misuse, accidental damage, unauthorized modifications, normal wear and tear, or pre-existing faults unrelated to the service performed.
10. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, service availability, pricing and other details may change without prior notice.
11. Changes to These Terms
Alpha Home Mechanic reserves the right to update or modify these Terms & Conditions when necessary. Updated terms will be posted on this page.
12. Contact Us
If you have any questions about these Terms & Conditions, you can contact us using the details below: